Project Quality Management MCQs – Software Project Management
1. What is the primary objective of Project Quality Management?
A) To ensure that the project meets the required standards and stakeholder expectations
B) To reduce project costs
C) To increase the project timeline
D) To enhance team collaboration
Answer: A
2. Which process involves defining quality policies, objectives, and responsibilities?
A) Quality Planning
B) Quality Assurance
C) Quality Control
D) Quality Improvement
Answer: A
3. What is the main focus of Quality Assurance (QA)?
A) Ensuring that the processes are followed to meet quality standards
B) Inspecting the final product for defects
C) Defining the quality standards
D) Managing project scope
Answer: A
4. Which of the following tools is used to perform quality control in a project?
A) Pareto Chart
B) Work Breakdown Structure (WBS)
C) Gantt Chart
D) PERT Chart
Answer: A
5. Which of the following is a key component of a Quality Management Plan?
A) Quality Objectives
B) Resource Allocation
C) Risk Management
D) Communication Plan
Answer: A
6. What does the term ‘conformance to requirements’ refer to in quality management?
A) Meeting the specified quality standards
B) Reducing project costs
C) Increasing project scope
D) Extending the project timeline
Answer: A
7. Which process involves monitoring and recording results to assess performance?
A) Quality Control
B) Quality Assurance
C) Quality Planning
D) Quality Improvement
Answer: A
8. What is the purpose of the ‘fishbone diagram’ (Ishikawa diagram) in quality management?
A) To identify potential causes of defects
B) To plan project schedules
C) To manage project budgets
D) To allocate resources
Answer: A
9. What does ‘continuous improvement’ in quality management aim to achieve?
A) Ongoing enhancement of processes and products
B) Decrease in project costs
C) Increase in project scope
D) Extension of project deadlines
Answer: A
10. Which quality management approach focuses on preventing defects rather than detecting them?
A) Quality Assurance
B) Quality Control
C) Quality Planning
D) Quality Improvement
Answer: A
11. Which document specifies how quality will be managed throughout the project lifecycle?
A) Quality Management Plan
B) Risk Management Plan
C) Communication Plan
D) Project Charter
Answer: A
12. Which technique is used to identify and prioritize the causes of quality issues?
A) Pareto Analysis
B) Monte Carlo Simulation
C) SWOT Analysis
D) Brainstorming
Answer: A
13. What is the role of Quality Control (QC) in a project?
A) To monitor and measure project performance to ensure quality standards are met
B) To plan quality management activities
C) To improve project processes
D) To allocate resources for quality activities
Answer: A
14. Which of the following is an example of a quality control tool?
A) Control Chart
B) Project Charter
C) Work Breakdown Structure (WBS)
D) Gantt Chart
Answer: A
15. What is a key benefit of implementing Total Quality Management (TQM) in a project?
A) Increased customer satisfaction and reduced waste
B) Decreased project scope
C) Extended project timelines
D) Increased project costs
Answer: A
16. Which quality management principle emphasizes involving all employees in quality improvement efforts?
A) Total Quality Management (TQM)
B) Six Sigma
C) Lean Management
D) Project Management Institute (PMI) standards
Answer: A
17. What is the primary goal of Six Sigma in quality management?
A) To reduce process variation and improve quality
B) To extend project deadlines
C) To increase project costs
D) To enhance team collaboration
Answer: A
18. What is a ‘control chart’ used for in quality control?
A) To monitor process performance and variability over time
B) To plan project schedules
C) To define project scope
D) To allocate resources
Answer: A
19. Which of the following best describes ‘quality audits’?
A) Reviews conducted to ensure that quality management processes are being followed
B) Inspections of final project deliverables
C) Assessments of team performance
D) Analysis of project budgets
Answer: A
20. What does ‘benchmarking’ involve in the context of quality management?
A) Comparing project processes and performance with best practices from other organizations
B) Extending project timelines
C) Reducing project scope
D) Increasing project costs
Answer: A
21. Which quality management technique involves using statistical methods to improve process quality?
A) Statistical Process Control (SPC)
B) Risk Management
C) Scope Management
D) Resource Leveling
Answer: A
22. What is the purpose of ‘root cause analysis’ in quality management?
A) To identify the underlying causes of quality issues
B) To extend project timelines
C) To reduce project scope
D) To allocate additional resources
Answer: A
23. Which quality management tool helps in visualizing the distribution of defects or issues?
A) Histogram
B) Gantt Chart
C) Network Diagram
D) Fishbone Diagram
Answer: A
24. What does the ’80/20 rule’ (Pareto Principle) suggest in quality management?
A) 80% of problems are caused by 20% of the issues
B) 80% of project costs are incurred in the last 20% of the project
C) 80% of tasks should be completed in the first 20% of the project timeline
D) 80% of quality improvements come from 20% of the processes
Answer: A
25. What is the purpose of ‘quality assurance’ in a project?
A) To ensure that quality processes are being followed to prevent defects
B) To inspect the final product for defects
C) To manage project scope changes
D) To allocate resources effectively
Answer: A
26. Which of the following is an example of a qualitative method for assessing quality?
A) Customer satisfaction surveys
B) Control charts
C) Statistical sampling
D) Capability Maturity Model (CMM)
Answer: A
27. Which approach focuses on minimizing waste and improving process efficiency in quality management?
A) Lean Management
B) Total Quality Management (TQM)
C) Six Sigma
D) Statistical Process Control (SPC)
Answer: A
28. What is the role of ‘quality metrics’ in project quality management?
A) To measure and assess the quality of project deliverables and processes
B) To extend the project timeline
C) To increase project costs
D) To define project scope
Answer: A
29. Which quality management process involves implementing corrective actions to address quality issues?
A) Quality Control
B) Quality Assurance
C) Quality Planning
D) Quality Improvement
Answer: D
30. What is the primary focus of ‘quality planning’ in a project?
A) Defining quality standards and procedures
B) Inspecting the final product for defects
C) Monitoring project performance
D) Allocating resources
Answer: A
31. Which tool helps in analyzing the relationship between cause and effect in quality management?
A) Fishbone Diagram
B) Control Chart
C) Pareto Chart
D) Histogram
Answer: A
32. What does the ‘Capability Maturity Model (CMM)’ assess?
A) The maturity and capability of an organization’s processes
B) The quality of individual project deliverables
C) The efficiency of resource allocation
D) The accuracy of project schedules
Answer: A
33. Which quality management technique focuses on achieving high levels of customer satisfaction by meeting or exceeding customer expectations?
A) Total Quality Management (TQM)
B) Six Sigma
C) Lean Management
D) Statistical Process Control (SPC)
Answer: A
34. What is a ‘defect’ in the context of quality management?
A) A flaw or imperfection in a product or process
B) A project scope change
C) An increase in project costs
D) A delay in project scheduling
Answer: A
35. Which quality management process involves reviewing and improving project processes and practices?
A) Quality Improvement
B) Quality Assurance
C) Quality Control
D) Quality Planning
Answer: A
36. What is the purpose of ‘process mapping’ in quality management?
A) To visualize and understand the steps in a process
B) To allocate project resources
C) To define project scope
D) To extend project timelines
Answer: A
37. Which quality management approach involves setting specific, measurable goals for quality improvement?
A) Six Sigma
B) Total Quality Management (TQM)
C) Lean Management
D) Capability Maturity Model (CMM)
Answer: A
38. What is a ‘quality baseline’?
A) A standard against which project quality is measured
B) A project milestone
C) A resource allocation plan
D) A communication strategy
Answer: A
39. Which process involves reviewing quality audits and taking action on lessons learned?
A) Quality Improvement
B) Quality Control
C) Quality Assurance
D) Quality Planning
Answer: A
40. What is the purpose of ‘quality control charts’ in a project?
A) To track and monitor process performance and identify trends
B) To allocate project resources
C) To define project scope
D) To extend project timelines
Answer: A