Stakeholder analysis and management MCQs – Software Project Management
1. What is the primary purpose of stakeholder analysis in a software project?
a) To allocate project resources
b) To identify and understand the needs and influence of stakeholders
c) To create a project schedule
d) To define project scope
Answer: b) To identify and understand the needs and influence of stakeholders
2. Which document outlines the strategy for managing stakeholder expectations and involvement?
a) Project Charter
b) Stakeholder Management Plan
c) Risk Management Plan
d) Communication Management Plan
Answer: b) Stakeholder Management Plan
3. What is a stakeholder register?
a) A list of all project risks
b) A document that records information about all project stakeholders
c) A schedule of project tasks
d) A budget report
Answer: b) A document that records information about all project stakeholders
4. Which technique is used to analyze stakeholders based on their power and interest in the project?
a) SWOT Analysis
b) Power/Interest Grid
c) Fishbone Diagram
d) Pareto Analysis
Answer: b) Power/Interest Grid
5. How should a project manager address stakeholders who have high power and high interest in the project?
a) Monitor them with minimal communication
b) Keep them actively engaged and consult them regularly
c) Avoid involving them in project decisions
d) Provide them with only high-level information
Answer: b) Keep them actively engaged and consult them regularly
6. What does a stakeholder analysis typically include?
a) Project budget and schedule
b) Stakeholder roles, interests, and influence
c) Detailed project deliverables
d) Risk management strategies
Answer: b) Stakeholder roles, interests, and influence
7. Which stakeholder management strategy involves informing stakeholders of changes and progress?
a) Active Engagement
b) Passive Monitoring
c) Regular Communication
d) Limited Involvement
Answer: c) Regular Communication
8. What is the purpose of a stakeholder engagement plan?
a) To document project risks
b) To define how stakeholders will be involved and communicated with throughout the project
c) To allocate project budget
d) To create a detailed project schedule
Answer: b) To define how stakeholders will be involved and communicated with throughout the project
9. Which of the following is a key factor in stakeholder analysis?
a) Project cost estimation
b) Identifying stakeholders’ expectations and potential impact on the project
c) Developing a project schedule
d) Estimating project duration
Answer: b) Identifying stakeholders’ expectations and potential impact on the project
10. What is a stakeholder matrix used for?
a) Tracking project milestones
b) Categorizing stakeholders based on their influence and interest
c) Managing project risks
d) Defining project scope
Answer: b) Categorizing stakeholders based on their influence and interest
11. Which stakeholder group should be consulted frequently to ensure their concerns are addressed?
a) Low power, low interest
b) High power, high interest
c) Low power, high interest
d) High power, low interest
Answer: b) High power, high interest
12. What is the main goal of stakeholder communication?
a) To limit stakeholder involvement
b) To ensure stakeholders are informed and engaged appropriately
c) To reduce project costs
d) To avoid addressing stakeholder concerns
Answer: b) To ensure stakeholders are informed and engaged appropriately
13. Which of the following describes a “key stakeholder”?
a) A stakeholder with minimal influence on the project
b) A stakeholder whose interests are irrelevant to the project
c) A stakeholder with significant influence and impact on project success
d) A stakeholder who is only interested in project progress
Answer: c) A stakeholder with significant influence and impact on project success
14. What should be done if a stakeholder’s influence or interest changes during the project?
a) Ignore the changes
b) Update the stakeholder management plan and adjust engagement strategies accordingly
c) Discontinue communication with the stakeholder
d) Avoid informing the stakeholder about project changes
Answer: b) Update the stakeholder management plan and adjust engagement strategies accordingly
15. Which tool helps in identifying and prioritizing stakeholders based on their potential impact on the project?
a) Stakeholder Register
b) Power/Interest Grid
c) Risk Register
d) Gantt Chart
Answer: b) Power/Interest Grid
16. What does “stakeholder expectations management” involve?
a) Minimizing stakeholder involvement
b) Ensuring that stakeholders’ expectations are understood and addressed throughout the project
c) Ignoring stakeholder feedback
d) Limiting communication to formal reports
Answer: b) Ensuring that stakeholders’ expectations are understood and addressed throughout the project
17. What is the first step in stakeholder management?
a) Developing a project budget
b) Identifying all stakeholders and understanding their interests and influence
c) Creating a project schedule
d) Defining project deliverables
Answer: b) Identifying all stakeholders and understanding their interests and influence
18. What is a common challenge in stakeholder management?
a) Identifying all project requirements
b) Balancing conflicting interests and ensuring effective communication
c) Allocating project resources
d) Defining project scope
Answer: b) Balancing conflicting interests and ensuring effective communication
19. Which stakeholder management strategy is used for stakeholders with high power but low interest?
a) Keep them satisfied
b) Monitor them with minimal communication
c) Keep them informed regularly
d) Engage them actively
Answer: a) Keep them satisfied
20. How often should a stakeholder analysis be reviewed and updated?
a) Once at the beginning of the project
b) Only at project milestones
c) Periodically throughout the project and when significant changes occur
d) At the end of the project
Answer: c) Periodically throughout the project and when significant changes occur
21. Which stakeholder category requires minimal communication and monitoring?
a) High power, high interest
b) Low power, low interest
c) Low power, high interest
d) High power, low interest
Answer: b) Low power, low interest
22. What is the role of a stakeholder manager?
a) To create project deliverables
b) To manage stakeholder relationships and ensure their needs and concerns are addressed
c) To define project scope
d) To allocate project resources
Answer: b) To manage stakeholder relationships and ensure their needs and concerns are addressed
23. What should be done if a stakeholder’s requirements change during the project?
a) Ignore the changes
b) Assess the impact of the changes on the project and update the stakeholder management plan accordingly
c) Discontinue communication with the stakeholder
d) Delay project deliverables
Answer: b) Assess the impact of the changes on the project and update the stakeholder management plan accordingly
24. Which of the following is an example of a stakeholder engagement activity?
a) Project kick-off meeting
b) Project risk assessment
c) Budget analysis
d) Technical documentation
Answer: a) Project kick-off meeting
25. What is the primary objective of stakeholder consultation?
a) To gather feedback and ensure stakeholder concerns are addressed
b) To allocate project resources
c) To create project deliverables
d) To define project milestones
Answer: a) To gather feedback and ensure stakeholder concerns are addressed
26. What should a project manager do to manage stakeholder expectations effectively?
a) Provide regular updates and address concerns promptly
b) Limit stakeholder interaction
c) Avoid discussing project issues
d) Focus only on high-level progress reports
Answer: a) Provide regular updates and address concerns promptly
27. Which document provides a comprehensive list of stakeholders and their interests?
a) Stakeholder Management Plan
b) Stakeholder Register
c) Risk Register
d) Communication Plan
Answer: b) Stakeholder Register
28. What is the significance of understanding stakeholder interests in project management?
a) It helps in allocating project resources
b) It ensures that stakeholder needs are met and conflicts are minimized
c) It defines project deliverables
d) It creates project budgets
Answer: b) It ensures that stakeholder needs are met and conflicts are minimized
29. Which approach is best for managing stakeholders with conflicting interests?
a) Ignoring their concerns
b) Finding a compromise and addressing their concerns through negotiation
c) Limiting their involvement
d) Avoiding communication
Answer: b) Finding a compromise and addressing their concerns through negotiation
30. What does “stakeholder influence” refer to?
a) The amount of time stakeholders spend on the project
b) The impact stakeholders can have on the project’s success or failure
c) The budget allocated to stakeholders
d) The number of stakeholders involved
Answer: b) The impact stakeholders can have on the project’s success or failure
31. Which of the following best describes stakeholder expectations management?
a) Avoiding stakeholder involvement
b) Ensuring that stakeholders’ needs and expectations are met and managed throughout the project
c) Ignoring stakeholder feedback
d) Limiting stakeholder communication
Answer: b) Ensuring that stakeholders’ needs and expectations are met and managed throughout the project
32. How can a project manager ensure effective stakeholder communication?
a) Use a one-size-fits-all approach
b) Tailor communication strategies to the needs and preferences of different stakeholders
c) Limit communication to formal meetings
d) Only communicate when necessary
Answer: b) Tailor communication strategies to the needs and preferences of different stakeholders
33. What is the benefit of keeping stakeholders informed throughout the project?
a) It reduces the need for project documentation
b) It ensures that stakeholders’ concerns are addressed and support for the project is maintained
c) It limits the scope of the project
d) It speeds up the project completion
Answer: b) It ensures that stakeholders’ concerns are addressed and support for the project is maintained
34. What should be done if a key stakeholder’s expectations are not being met?
a) Ignore the issue
b) Reassess their concerns and adjust the project plan or communication approach
c) Limit their involvement in the project
d) Delay the project timeline
Answer: b) Reassess their concerns and adjust the project plan or communication approach
35. Which stakeholder management strategy is used for stakeholders with low power but high interest?
a) Monitor them with minimal communication
b) Keep them satisfied
c) Keep them informed and engaged
d) Engage them actively
Answer: c) Keep them informed and engaged