Multiple Choice Questions of Business communicationsBy: Prof. Dr. Fazal Rehman | Last updated: May 29, 2025 12 Score: 0 Attempted: 0/12 Subscribe 1. : ______________ often leads to one party gaining an advantage over the other, if it can negotiate at the expense of the other’s needs. (A) Compromise (B) Accommodation (C) Collaboration (D) Competition 2. : Prefatory Parts, Text Parts, Supplementary Parts are usually short messages with natural, casual use of language. (A) Progress report (B) Informal reports (C) Formal reports (D) Short reports 3. : While giving an interview, be _____________ in your salary expectations. (A) Modest (B) Realistic (C) Unrealistic (D) None of the above 4. : Sales letters start with ____________ (A) Buffer (B) An easy and effective way. (C) A smooth story. (D) An attention-getting device. 5. : _______________ is not part of different negotiation methods. (A) Competition (B) Collaboration (C) Compromise (D) Cognition 6. : Circular letters are used ________________ (A) To send information to two people. (B) To communicate to another company. (C) To send the same information to a number of people. (D) To send information inside a company. 7. : Which assumption is considered while writing a collection letter? (A) Not pay (B) Ignore (C) Pay (D) Delay 8. : A complaint letter should be called ________________. (A) Sales letters (B) Claim letter (C) Inquiry letters (D) Persuasive letters 9. : Which goal is important for business communications? (A) Favourable relationship between sender and receiver (B) Receiver understanding (C) Receiver response (D) Organizational goodwill 10. : A letter refusing adjustment is written when _____________. (A) When the third party is at fault. (B) The seller is at fault. (C) The buyer is at fault. (D) When nobody is at fault. 11. : Downward communication flows from __________ to _______. (A) Lower to upper (B) Diagonal (C) Horizontal (D) Upper to lower 12. : A task force is _______________ after solving a specific problem assigned to them. (A) Engaged to other problems. (B) Disbanded. (C) Sent on leave (D) Engaged to routine work. Related Posts:MCQS of Business CommunicationsBusiness Law Multiple Choice QuestionsDigital Communications Past Papers Exam QuestionsData Communications and Computer Networks Past Guess PaperBasic Electronics Multiple choice questions MCQs - Questions AnswersMCQS Chemistry - Multiple choice questions - test - exam