Basic Basic Troubleshooting in Computers MCQs

What is the first step in troubleshooting a computer problem?
A) Identify the issue
B) Replace the hardware
C) Restart the computer
D) Call technical support
Answer: A

What is a common symptom of a computer that won’t turn on?
A) No power light and no fan noise
B) Slow performance
C) Random error messages
D) Overheating
Answer: A

Which of the following can help resolve software issues?
A) Restarting the application
B) Ignoring the error messages
C) Avoiding updates
D) Unplugging the computer
Answer: A

What should you check first if the monitor is blank?
A) The power cable connection
B) The mouse
C) The keyboard
D) The speakers
Answer: A

Which tool can help diagnose hardware issues?
A) Device Manager
B) Word Processor
C) Web Browser
D) Media Player
Answer: A

What is a possible cause of a slow computer?
A) Too many background applications running
B) High disk space
C) Efficient RAM usage
D) Updated software
Answer: A

What is the purpose of running a virus scan?
A) To detect and remove malicious software
B) To speed up the computer
C) To manage files
D) To update drivers
Answer: A

Which of the following is a common method for fixing network connectivity issues?
A) Restarting the router
B) Ignoring the problem
C) Changing the password
D) Deleting system files
Answer: A

What is an effective way to troubleshoot printer problems?
A) Check the printer connection and paper supply
B) Reinstall the operating system
C) Ignore error messages
D) Change the monitor settings
Answer: A

What does a “blue screen of death” indicate?
A) A critical system error
B) A software update
C) A successful login
D) A low battery
Answer: A

What is a recommended action when facing persistent software crashes?
A) Uninstall and reinstall the software
B) Ignore the crashes
C) Delete system files
D) Disable all antivirus software
Answer: A

What is a common sign of a failing hard drive?
A) Strange noises and frequent crashes
B) Fast file access
C) Successful backups
D) High performance
Answer: A

What should you do if a USB device is not recognized?
A) Try a different USB port
B) Ignore the issue
C) Format the device
D) Change the operating system
Answer: A

Which utility can help free up disk space?
A) Disk Cleanup
B) Task Manager
C) Control Panel
D) Device Manager
Answer: A

What is the purpose of updating device drivers?
A) To improve hardware functionality and compatibility
B) To slow down the computer
C) To remove installed software
D) To delete user files
Answer: A

What is a common solution for a frozen application?
A) Force close the application
B) Ignore the issue
C) Reboot the computer
D) Run a virus scan
Answer: A

What should you do if you encounter a pop-up error message?
A) Read the message and follow instructions
B) Close the message immediately
C) Ignore the error
D) Restart the computer without action
Answer: A

What is the function of the Task Manager in Windows?
A) To monitor running applications and system performance
B) To edit files
C) To install new software
D) To manage network connections
Answer: A

What does defragmenting a hard drive do?
A) Rearranges fragmented data to improve performance
B) Deletes files
C) Increases storage capacity
D) Installs software updates
Answer: A

Which of the following is a typical cause of overheating in computers?
A) Dust accumulation in vents and fans
B) Sufficient cooling
C) Low CPU usage
D) Efficient power supply
Answer: A

What is the recommended approach to handling software updates?
A) Install updates regularly to enhance security and performance
B) Avoid updates altogether
C) Only install updates if there are problems
D) Install updates only during system crashes
Answer: A

What does the “ping” command do in troubleshooting?
A) Tests network connectivity
B) Measures disk space
C) Scans for viruses
D) Installs applications
Answer: A

What should be checked if the computer is connected to the internet but cannot access websites?
A) DNS settings
B) Power supply
C) Monitor brightness
D) Hard drive space
Answer: A

What is a possible reason for intermittent Wi-Fi connection issues?
A) Signal interference from other devices
B) High speed internet connection
C) Proper router placement
D) Updated network drivers
Answer: A

What is an effective way to improve computer startup time?
A) Disable unnecessary startup programs
B) Increase file size
C) Use more RAM
D) Ignore startup settings
Answer: A

Which component is crucial for ensuring proper cooling in a computer?
A) Fans and heat sinks
B) Power supply
C) RAM
D) Hard drive
Answer: A

What action can help recover accidentally deleted files?
A) Check the Recycle Bin
B) Format the hard drive
C) Restart the computer
D) Install new software
Answer: A

What is the benefit of creating a system restore point?
A) To revert the computer to a previous state in case of issues
B) To increase hard drive space
C) To install new drivers
D) To delete old files
Answer: A

Which of the following is a common cause of computer crashes?
A) Incompatible hardware or software
B) Proper ventilation
C) Sufficient RAM
D) Regular updates
Answer: A

What is a quick fix for a non-responsive mouse?
A) Check the battery or connection
B) Restart the operating system
C) Uninstall the mouse drivers
D) Change the monitor settings
Answer: A

What does a “404 error” signify?
A) The requested webpage is not found
B) A successful connection
C) A server issue
D) A completed download
Answer: A

Which of the following actions can help with a noisy computer?
A) Clean the fans and components
B) Increase fan speed
C) Ignore the noise
D) Install additional software
Answer: A

What is the purpose of checking system logs in troubleshooting?
A) To identify errors and system events
B) To delete user data
C) To increase performance
D) To install applications
Answer: A

What should be done if a program is running slow?
A) Close unused applications and processes
B) Ignore the issue
C) Increase the resolution
D) Reinstall the operating system
Answer: A

What can cause a computer to make strange noises?
A) Failing hardware or loose components
B) Sufficient cooling
C) Updated software
D) Proper installation
Answer: A

Which of the following can help resolve a “no sound” issue?
A) Check volume settings and audio connections
B) Restart the computer
C) Replace the monitor
D) Update the operating system
Answer: A

What is the recommended course of action if a laptop battery is draining quickly?
A) Check for background applications and power settings
B) Ignore the issue
C) Replace the screen
D) Increase the screen brightness
Answer: A

What does a solid red LED light on a computer indicate?
A) A hardware issue or failure
B) Successful boot process
C) Normal operation
D) Power saving mode
Answer: A

What is a common solution for resolving application conflicts?
A) Uninstall conflicting applications
B) Ignore the conflict
C) Run multiple applications simultaneously
D) Increase RAM
Answer: A

What should be done if you suspect malware on your computer?
A) Run a full system antivirus scan
B) Ignore the symptoms
C) Turn off the computer
D) Delete system files
Answer: A

Which troubleshooting step is often the last resort?
A) Reinstalling the operating system
B) Checking connections
C) Restarting the computer
D) Updating drivers
Answer: A

What is a possible reason for a distorted display?
A) Incorrect screen resolution or driver issues
B) Updated graphics drivers
C) Proper cable connection
D) Normal operation
Answer: A

What action can help with frequent system freezes?
A) Close unused programs and check for updates
B) Ignore the issue
C) Increase storage space
D) Disable all antivirus programs
Answer: A

 

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