Question: The first step in troubleshooting many problems is to verify which of the following?
A The subnet mask is valid
B TCP/IP is installed correctly on the client
C The WINS server is running
D The BDC is operable E. None of the above
Answer: TCP/IP is installed correctly on the client
| Steps | Description |
| 1 | Verify that TCP/IP is installed correctly on the client. |
| 2 | Check the validity of the subnet mask. |
| 3 | Verify the running status of the WINS (Windows Internet Name Service) server. |
| 4 | Ensure the operability of the Backup Domain Controller (BDC), if applicable. |
| 5 | Validate DNS (Domain Name System) configurations if they are in use. |
| 6 | Confirm network connectivity, including cables, switches, and routers. |
| 7 | Check for system or application-specific errors in event logs. |
| 8 | Investigate hardware issues, including malfunctioning components like network cards. |
| 9 | Examine firewall and security settings for potential restrictions. |
| 10 | Verify user authentication and permissions. |
| 11 | Test with alternate configurations or equipment if necessary. |
| 12 | Review and monitor network traffic for anomalies or excessive load. |
| 13 | Ensure that software and firmware are up-to-date with the latest patches. |
| 14 | Consult available documentation, support resources, and experts if the issue persists. |