Question: Which of the following is the first step of process of listening?
A Understanding
B Decoding
C Responding
D Hearing
Answer: Hearing
| Different stages of listening | Description |
| The Receiving Stage | · Hearing: The physical act of perceiving sound. Auditory stimuli are received through the ears. · Attending: Focusing on and paying attention to the sounds or information being received. |
| The Understanding Stage | This step involves decoding the message and grasping its meaning. |
| The Remembering Stage | Retaining the information for future use, whether for immediate understanding or long-term memory. |
| The Evaluating Stage | · Assigning meaning to the information received, considering context, tone and nonverbal cues. · It involves forming judgments about the information. |
| The Responding Stage | · The final stage involves providing feedback or a response to the speaker. · The response can be verbal or nonverbal and is a critical component of effective communication. |