Question: Which of the following is the first step in the process of implementing training?
A Motivate management and employees
B Identify program scope, goals and objectives
C Identify training staff
D Identify target audiences
Answer: Identify program scope, goals and objectives
| Steps involve in process of implementing training | Description | |
| 1 | Identify Program Scope, Goals, and Objectives | Begin by defining the scope of the training program, including what it aims to achieve and the specific objectives it should fulfill. |
| 2 | Identify Target Audiences | Determine the individuals or groups who will participate in the training and understanding audience’s needs and characteristics. |
| 3 | Identify Training Staff | Assemble or designate the training staff that will design, develop, and deliver the training content. |
| 4 | Motivate Management and Employees | Gain buy-in and support from both management and employees to ensure that the training program is seen as valuable and essential. |
| 5 | Design and Develop Training Content | Create the training materials, curriculum and resources needed for effective instruction. |
| 6 | Deliver Training | Conduct the actual training sessions, whether they are in-person, virtual, or through other delivery methods. |
| 7 | Evaluate Training Effectiveness | After training, assess the results and effectiveness to determine if the program met its goals and objectives. |
| 8 | Provide Ongoing Support and Feedback | Offer ongoing support and feedback to participants to reinforce learning and improve future training programs. |
| 9 | Revise and Improve | Based on the evaluation and feedback, make necessary revisions and improvements to the training program for continuous enhancement. |