Which of the following is a primary benefit of using ICTs in governance?
- a) Increased paperwork
- b) Improved communication and transparency
- c) More administrative tasks
- d) Reduced access to services
Answer: b) Improved communication and transparency
Which ICT tool is commonly used by governments to share information with the public?
- a) Television advertisements
- b) Official government websites
- c) Radio broadcasts
- d) Print media
Answer: b) Official government websites
The use of which software suite is encouraged by many governments for document management and productivity in public administration?
- a) Adobe Creative Suite
- b) Microsoft Office (Word, PowerPoint, Excel)
- c) Google Chrome
- d) AutoCAD
Answer: b) Microsoft Office (Word, PowerPoint, Excel)
What is the role of ICT in e-Governance?
- a) To reduce the use of the internet in governance
- b) To streamline and improve the delivery of government services
- c) To increase manual procedures in government services
- d) To limit citizen engagement in government processes
Answer: b) To streamline and improve the delivery of government services
Which of the following is a key advantage of ICT in public sector governance?
- a) Increased corruption
- b) Reduced efficiency in services
- c) Enhanced public service delivery and citizen engagement
- d) Limited access to data and information
Answer: c) Enhanced public service delivery and citizen engagement
Which of the following is an example of ICT used in public governance?
- a) Online citizen portals for service requests
- b) Handwritten records of public transactions
- c) Public access to printed government reports
- d) Manual tax filing systems
Answer: a) Online citizen portals for service requests
ICT can help improve governance by ensuring:
- a) Greater reliance on paper-based systems
- b) A decrease in digital literacy among citizens
- c) Enhanced data management and decision-making processes
- d) Reduced access to government services
Answer: c) Enhanced data management and decision-making processes
Which of the following ICT technologies is commonly used in public service delivery systems?
- a) Blockchain for transparent transactions
- b) Physical mailing systems
- c) Fax machines
- d) Printed documentation only
Answer: a) Blockchain for transparent transactions
What is the function of e-Government platforms?
- a) To enhance physical interactions in government services
- b) To provide a platform for digital access to government services
- c) To eliminate all public sector services
- d) To limit online information about the government
Answer: b) To provide a platform for digital access to government services
The adoption of ICTs in governance primarily leads to:
- a) Higher costs in public service delivery
- b) Reduced transparency and accountability
- c) Increased efficiency and accessibility of government services
- d) Greater complexity in decision-making processes
Answer: c) Increased efficiency and accessibility of government services
