Use of ICTs in Governance MCQs

By: Prof. Dr. Fazal Rehman Shamil | Last updated: January 14, 2025

Which of the following is a primary benefit of using ICTs in governance?

1. a) Increased paperwork
2. b) Improved communication and transparency
3. c) More administrative tasks
4. d) Reduced access to services

Answer: b) Improved communication and transparency

Which ICT tool is commonly used by governments to share information with the public?

1. a) Television advertisements
2. b) Official government websites
3. c) Radio broadcasts
4. d) Print media

Answer: b) Official government websites

The use of which software suite is encouraged by many governments for document management and productivity in public administration?

1. a) Adobe Creative Suite
2. b) Microsoft Office (Word, PowerPoint, Excel)
3. c) Google Chrome
4. d) AutoCAD

Answer: b) Microsoft Office (Word, PowerPoint, Excel)

What is the role of ICT in e-Governance?

1. a) To reduce the use of the internet in governance
2. b) To streamline and improve the delivery of government services
3. c) To increase manual procedures in government services
4. d) To limit citizen engagement in government processes

Answer: b) To streamline and improve the delivery of government services

Which of the following is a key advantage of ICT in public sector governance?

1. a) Increased corruption
2. b) Reduced efficiency in services
3. c) Enhanced public service delivery and citizen engagement
4. d) Limited access to data and information

Answer: c) Enhanced public service delivery and citizen engagement

Which of the following is an example of ICT used in public governance?

1. a) Online citizen portals for service requests
2. b) Handwritten records of public transactions
3. c) Public access to printed government reports
4. d) Manual tax filing systems

Answer: a) Online citizen portals for service requests

ICT can help improve governance by ensuring:

1. a) Greater reliance on paper-based systems
2. b) A decrease in digital literacy among citizens
3. c) Enhanced data management and decision-making processes
4. d) Reduced access to government services

Answer: c) Enhanced data management and decision-making processes

Which of the following ICT technologies is commonly used in public service delivery systems?

1. a) Blockchain for transparent transactions
2. b) Physical mailing systems
3. c) Fax machines
4. d) Printed documentation only

Answer: a) Blockchain for transparent transactions

What is the function of e-Government platforms?

1. a) To enhance physical interactions in government services
2. b) To provide a platform for digital access to government services
3. c) To eliminate all public sector services
4. d) To limit online information about the government

Answer: b) To provide a platform for digital access to government services

The adoption of ICTs in governance primarily leads to:

1. a) Higher costs in public service delivery
2. b) Reduced transparency and accountability
3. c) Increased efficiency and accessibility of government services
4. d) Greater complexity in decision-making processes

Answer: c) Increased efficiency and accessibility of government services