What is the primary role of human resource management (HRM)?
A) Managing company finances
B) Overseeing employee recruitment, development, and welfare
C) Marketing products
D) Conducting market research
Answer: B) Overseeing employee recruitment, development, and welfare
Which of the following is a key function of HRM?
A) Financial planning
B) Employee training and development
C) Market analysis
D) Product design
Answer: B) Employee training and development
What does the term “job analysis” refer to in HRM?
A) Evaluating employee performance
B) Determining the requirements and responsibilities of a job
C) Conducting salary surveys
D) Analyzing market trends
Answer: B) Determining the requirements and responsibilities of a job
Which of the following is a method of external recruitment?
A) Internal job postings
B) Employee referrals
C) Job fairs
D) Promoting existing employees
Answer: C) Job fairs
What is the purpose of an employee orientation program?
A) To increase sales
B) To introduce new employees to the company culture and policies
C) To conduct performance appraisals
D) To negotiate salaries
Answer: B) To introduce new employees to the company culture and policies
Which performance appraisal method involves evaluating an employee’s performance against specific goals?
A) 360-degree feedback
B) Behaviorally Anchored Rating Scales (BARS)
C) Management by Objectives (MBO)
D) Forced ranking
Answer: C) Management by Objectives (MBO)
What does the acronym “HRIS” stand for?
A) Human Resource Information System
B) Human Resource Incentive Scheme
C) Human Resource Interactive System
D) Human Resource Integrated Strategy
Answer: A) Human Resource Information System
Which of the following is a benefit of using HR analytics?
A) Increased product sales
B) Better decision-making through data analysis
C) Higher employee turnover
D) Reduced employee training
Answer: B) Better decision-making through data analysis
What is the primary purpose of job evaluation?
A) To assess employee performance
B) To determine the relative worth of jobs within an organization
C) To train new employees
D) To develop marketing strategies
Answer: B) To determine the relative worth of jobs within an organization
Which of the following is an example of a non-monetary benefit?
A) Salary
B) Health insurance
C) Bonus
D) Commission
Answer: B) Health insurance
What is “succession planning” in HRM?
A) Planning for employee retirement
B) Developing internal employees to fill key leadership positions
C) Recruiting new employees
D) Managing employee benefits
Answer: B) Developing internal employees to fill key leadership positions
Which term refers to the systematic process of training and developing employees to enhance their skills and performance?
A) Job rotation
B) Career development
C) Job analysis
D) Employee orientation
Answer: B) Career development
What is the main objective of compensation management?
A) Reducing employee turnover
B) Ensuring fair and competitive pay to attract and retain employees
C) Conducting performance appraisals
D) Organizing company events
Answer: B) Ensuring fair and competitive pay to attract and retain employees
Which of the following describes “employee engagement”?
A) Employees’ commitment and connection to their work and organization
B) The number of hours worked by employees
C) The level of employee absenteeism
D) The process of hiring new employees
Answer: A) Employees’ commitment and connection to their work and organization
What is the purpose of a grievance procedure in HRM?
A) To train employees
B) To resolve complaints and conflicts within the workplace
C) To conduct performance appraisals
D) To manage employee benefits
Answer: B) To resolve complaints and conflicts within the workplace
Which of the following is considered a legal and ethical issue in HRM?
A) Employee engagement
B) Workforce diversity and inclusion
C) Job analysis
D) Succession planning
Answer: B) Workforce diversity and inclusion
What does “EEO” stand for in HRM?
A) Equal Employment Opportunity
B) Employee Engagement Optimization
C) Employee Evaluation Organization
D) Employment Enhancement Office
Answer: A) Equal Employment Opportunity
Which of the following is a common method of employee training?
A) Job evaluation
B) On-the-job training
C) Succession planning
D) Job analysis
Answer: B) On-the-job training
What is the primary focus of occupational health and safety (OHS) in the workplace?
A) Increasing employee productivity
B) Ensuring a safe and healthy work environment
C) Conducting market research
D) Managing employee benefits
Answer: B) Ensuring a safe and healthy work environment
Which performance appraisal method involves collecting feedback from an employee’s peers, subordinates, and supervisors?
A) Forced ranking
B) Management by Objectives (MBO)
C) 360-degree feedback
D) Behaviorally Anchored Rating Scales (BARS)
Answer: C) 360-degree feedback
What is the purpose of a job description?
A) To evaluate employee performance
B) To outline the responsibilities, duties, and requirements of a job
C) To conduct salary surveys
D) To develop marketing strategies
Answer: B) To outline the responsibilities, duties, and requirements of a job
Which of the following is a common type of employee incentive?
A) Performance bonus
B) Job analysis
C) Grievance procedure
D) Employee orientation
Answer: A) Performance bonus
What is “HR outsourcing”?
A) Conducting job evaluations
B) Hiring external firms to handle HR functions
C) Recruiting new employees
D) Managing employee benefits internally
Answer: B) Hiring external firms to handle HR functions
What is the primary goal of workforce planning?
A) To increase sales
B) To ensure the organization has the right number of employees with the right skills at the right time
C) To conduct performance appraisals
D) To develop new products
Answer: B) To ensure the organization has the right number of employees with the right skills at the right time
Which of the following is a key component of employee retention strategies?
A) High employee turnover
B) Competitive compensation and benefits
C) Poor working conditions
D) Inadequate training programs
Answer: B) Competitive compensation and benefits
What is meant by “talent management” in HRM?
A) Managing company finances
B) Recruiting, developing, and retaining skilled employees
C) Conducting market research
D) Managing employee benefits
Answer: B) Recruiting, developing, and retaining skilled employees
Which of the following is an example of an intrinsic reward?
A) Salary increase
B) Recognition and praise
C) Health insurance
D) Performance bonus
Answer: B) Recognition and praise
What does the term “glass ceiling” refer to in HRM?
A) A clear promotion path for all employees
B) Invisible barriers that prevent certain groups from advancing in their careers
C) Transparent organizational policies
D) High levels of employee engagement
Answer: B) Invisible barriers that prevent certain groups from advancing in their careers
Which of the following is a primary responsibility of an HR manager?
A) Designing marketing campaigns
B) Managing employee relations
C) Developing new products
D) Conducting financial audits
Answer: B) Managing employee relations
What is the purpose of conducting an exit interview?
A) To train new employees
B) To understand why an employee is leaving the organization
C) To conduct performance appraisals
D) To manage employee benefits
Answer: B) To understand why an employee is leaving the organization
What is “flexible working”?
A) Working only during office hours
B) Allowing employees to have flexible work hours and locations
C) Hiring temporary employees
D) Assigning rigid work schedules
Answer: B) Allowing employees to have flexible work hours and locations
Which of the following is a key aspect of diversity and inclusion in the workplace?
A) Hiring employees based on personal preferences
B) Creating a workforce that reflects a variety of backgrounds, perspectives, and experiences
C) Reducing employee training programs
D) Increasing employee turnover
Answer: B) Creating a workforce that reflects a variety of backgrounds, perspectives, and experiences
What is the primary focus of employee development programs?
A) Increasing product sales
B) Enhancing employees’ skills and career growth
C) Conducting financial audits
D) Managing employee benefits
Answer: B) Enhancing employees’ skills and career growth
Which term describes a structured process for evaluating and recognizing employee achievements?
A) Compensation management
B) Performance appraisal
C) Job analysis
D) Workforce planning
Answer: B) Performance appraisal
What is the main objective of conducting a training needs analysis?
A) To increase employee turnover
B) To identify the gaps in employees’ skills and knowledge
C) To develop new products
D) To manage employee benefits
Answer: B) To identify the gaps in employees’ skills and knowledge
Which of the following is an example of a hard skill?
A) Communication
B) Leadership
C) Data analysis
D) Teamwork
Answer: C) Data analysis
What is meant by “employee empowerment”?
A) Retaining all decision-making authority
B) Giving employees more autonomy and responsibility in their work
C) Conducting market research
D) Managing employee benefits
Answer: B) Giving employees more autonomy and responsibility in their work
Which term describes a formal written statement of the duties, responsibilities, and qualifications of a job?
A) Job specification
B) Job description
C) Job analysis
D) Job rotation
Answer: B) Job description
What is the primary goal of employee onboarding?
A) To reduce employee salaries
B) To integrate new employees into the organization and its culture
C) To conduct performance appraisals
D) To manage employee benefits
Answer: B) To integrate new employees into the organization and its culture
Which of the following is an example of an extrinsic reward?
A) Job satisfaction
B) Sense of accomplishment
C) Salary increase
D) Personal growth
Answer: C) Salary increase
What does the term “employee turnover” refer to?
A) The rate at which employees are hired
B) The rate at which employees leave the organization
C) The rate at which employees are promoted
D) The rate at which employees are trained
Answer: B) The rate at which employees leave the organization
Which of the following is a common reason for conducting employee surveys?
A) To increase product prices
B) To gather feedback on employee satisfaction and engagement
C) To develop marketing strategies
D) To reduce employee benefits
Answer: B) To gather feedback on employee satisfaction and engagement
What is the main objective of workplace diversity initiatives?
A) To increase employee turnover
B) To create an inclusive environment that leverages the diverse talents and perspectives of all employees
C) To reduce employee training programs
D) To conduct financial audits
Answer: B) To create an inclusive environment that leverages the diverse talents and perspectives of all employees
What does the term “benchmarking” refer to in HRM?
A) Setting employee salaries
B) Comparing the organization’s practices and performance metrics to industry standards
C) Developing marketing strategies
D) Conducting job evaluations
Answer: B) Comparing the organization’s practices and performance metrics to industry standards
Which of the following is a common type of indirect compensation?
A) Base salary
B) Health insurance
C) Performance bonus
D) Overtime pay
Answer: B) Health insurance
What is the primary purpose of employee recognition programs?
A) To reduce employee benefits
B) To acknowledge and reward employees’ contributions and achievements
C) To conduct performance appraisals
D) To manage company finances
Answer: B) To acknowledge and reward employees’ contributions and achievements
What does the term “job rotation” refer to?
A) Rotating employees between different job positions to enhance their skills and experience
B) Conducting job evaluations
C) Increasing employee salaries
D) Reducing employee training programs
Answer: A) Rotating employees between different job positions to enhance their skills and experience
Which of the following is a key benefit of employee training and development?
A) Decreased employee morale
B) Improved employee performance and productivity
C) Increased employee turnover
D) Reduced company profits
Answer: B) Improved employee performance and productivity
What is the main purpose of a competency framework in HRM?
A) To conduct financial audits
B) To define the skills, knowledge, and behaviors required for specific roles within the organization
C) To develop marketing strategies
D) To manage employee benefits
Answer: B) To define the skills, knowledge, and behaviors required for specific roles within the organization
Which of the following best describes “work-life balance”?
A) Prioritizing work over personal life
B) Balancing the demands of work with personal and family needs
C) Working long hours without breaks
D) Focusing solely on personal life
Answer: B) Balancing the demands of work with personal and family needs