Creating and managing customer records MCQs on Peach Tree

By: Prof. Dr. Fazal Rehman Shamil | Last updated: August 1, 2024

1. Which menu option in Peachtree allows you to create a new customer record?
   a) Customers & Sales
   b) Accounts Receivable
   c) Customer Management
   d) Sales Orders
   Answer: a) Customers & Sales
2. When creating a new customer record in Peachtree, which information is typically required?
   a) Customer Name, Address, and Phone Number
   b) Sales History, Payment Terms, and Credit Limit
   c) Customer Name, Email Address, and Contact Person
   d) Customer Name, Address, Phone Number, and Email Address
   Answer: d) Customer Name, Address, Phone Number, and Email Address
3. How can you edit an existing customer record in Peachtree?
   a) Go to Customers & Sales, select the customer, and choose Edit
   b) Use the Modify Customer option under Accounts Receivable
   c) Access the Customer Records section and update details
   d) Click on the customer in the Customer List and select Edit
   Answer: a) Go to Customers & Sales, select the customer, and choose Edit
4. What is the purpose of the ‘Customer Credit Limit’ field in Peachtree?
   a) To set the maximum amount of credit a customer can use
   b) To determine the discount rate for a customer
   c) To define the payment terms for the customer
   d) To track the total sales amount for the customer
   Answer: a) To set the maximum amount of credit a customer can use
5. How can you categorize customers into different groups or types in Peachtree?
   a) Use the Customer Categories feature in the Customer Record
   b) Create customer types under Accounts Receivable
   c) Add tags or labels in the Customer List
   d) Use the Custom Fields option in the Customer Setup
   Answer: a) Use the Customer Categories feature in the Customer Record
6. Which feature in Peachtree allows you to track customer contacts and communication history?
   a) Customer Notes
   b) Contact Manager
   c) Communication Log
   d) Customer History
   Answer: a) Customer Notes
7. What action should you take to delete a customer record in Peachtree?
   a) Select the customer and choose Delete from the options menu
   b) Use the Remove option in the Customer Management section
   c) Mark the customer as inactive instead of deleting
   d) Delete the customer through the Accounts Receivable module
   Answer: c) Mark the customer as inactive instead of deleting
8. How can you import customer data into Peachtree from an external file?
   a) Use the Import Wizard under the File menu
   b) Go to Customers & Sales and select Import Data
   c) Access the Import/Export option under the Setup menu
   d) Use the Data Import tool in the Accounts Receivable module
   Answer: a) Use the Import Wizard under the File menu
9. Which Peachtree feature allows you to assign specific payment terms to individual customers?
   a) Customer Setup
   b) Payment Terms Configuration
   c) Customer Record
   d) Accounts Receivable Settings
   Answer: c) Customer Record
10. What is the purpose of assigning a customer a default sales tax code in Peachtree?
    a) To automatically apply sales tax on transactions
    b) To track sales tax payments
    c) To generate sales tax reports
    d) To define tax-exempt status for the customer
    Answer: a) To automatically apply sales tax on transactions

More MCQs on Peachtree

• Main navigation areas (e.g., Customers & Sales, Inventory & Services)
• Using menus and icons
• Accessing and customizing reports
• Customer and Sales Management MCQs
  • Creating and managing customer records
  • Processing sales invoices
  • Handling sales returns and adjustments
• Inventory Management MCQs
  • Setting up and maintaining inventory items
  • Recording inventory purchases and adjustments
  • Tracking inventory levels and costs
• Vendor and Purchasing MCQs
  • Creating and managing vendor records
  • Recording purchase orders and bills
  • Handling vendor payments and adjustments
• Accounts Payable and Receivable MCQs
  • Managing accounts payable (AP) and accounts receivable (AR)
  • Generating and paying bills
  • Invoicing customers and receiving payments
• General Ledger and Journal Entries MCQs
  • Understanding the general ledger structure
  • Recording and adjusting journal entries
  • Managing and reconciling accounts
• Payroll and Employee Management MCQs
  • Setting up employee records
  • Processing payroll and employee deductions
  • Handling employee benefits and taxes
• Financial Statements and Reports MCQs:
  • Generating and interpreting financial statements (e.g., Balance Sheet, Income Statement)
  • Customizing and analyzing reports
  • Understanding key financial metrics
• Backup and Data Management MCQs
  • Performing and restoring backups
  • Managing data integrity and security
  • Handling data migrations and updates
• System Configuration and Setup MCQs
  • Setting up company information and preferences
  • Customizing forms and templates
  • Configuring system settings and user permissions
• Troubleshooting and Support MCQs
  • Common issues and solutions
  • Accessing help resources and support
  • Performing basic troubleshooting steps
• Integration and Advanced Features MCQs
  • Integrating with other software or systems
  • Using advanced features like job costing or project management
  • Exploring additional modules or functionalities MCQs